• Become a Controlled Substance Diversion Specialist – On Your Schedule!
    Easily complete all PTCB-required training in our convenient & on-demand format!

    freeCE offers pharmacy technicians the flexibility to complete this controlled substance diversion prevention training at their own pace. This 3.25-credit program is broken into 3 on-demand modules. Once learners pass the final exam, and if you're a PTCB-certified pharmacy technician (CPhT), you'll have the option to apply for PTCB's Controlled Substances Diversion Prevention Exam.

    Pharmacy Technician_Enhanced Training Immunization


    Controlled Substances are used every day in every setting of healthcare. From the surgical suite to the nursing home room, patients rely on controlled substances for a variety of issues. While most patients and healthcare professionals utilize controlled substances appropriately within their scope of practice and life, there are some who do not use them appropriately or divert controlled substances from legal to illegal use.

    Program Description

    This 3.25-credit PTCB-Recognized training program has been built into a three-module series, designed to teach pharmacy technicians how to identify diversion, assist in the development of policies and procedures to prevent diversion, and report on the legal issues surrounding diversion. This series is developed based on the blueprint for the Pharmacy Technician Certification Board’s Controlled Substance and Diversion Prevention Certificate, and pharmacy technicians who complete this series will be prepared to sit for that assessment.

    Module 1: Basics of Controlled Substances and Diversion

    This first of three modules will introduce the pharmacy technician learner to the basics of controlled substances and diversion. This session will explore the reasons that individuals divert and how to spot the signs of impairment in health care professionals. This module will also highlight the places and procedures in pharmacy that create high-risk situations for diversion.

    Module 2: DEA Requirements

    This second of three modules will explore Drug Enforcement Administration requirements that must be followed to reduce the risk for diversion of controlled substances. An overview of DEA schedules will be provided to equip the learner to classify controlled substances into the appropriate schedule. DEA registration requirements will be discussed along with methods to validate providers’ DEA numbers. This session will also identify the proper procedures for ordering, inventory, and record-keeping as well as procedures for the sale of controlled substances and restricted over-the-counter medications.

    Module 3: Prevention of Diversion

    This final of three modules will empower learners to prevent diversion in any healthcare setting through the implementation of a comprehensive and effective diversion prevention program. This will include information on recognition of suspicious behavior, tampering, and fraudulent prescriptions, as well as best practices to identify and prevent diversion. This session will also include a discussion of the appropriate actions to take during a robbery or theft situation.


    This unaccredited module will help participants review the concepts originally discussed in the Pharmacy Technician Enhanced Training: Controlled Substance Diversion Prevention (PTETCSDP) Certificate in order to prepare for the Pharmacy Technician Certification Board (PTCB)’s Controlled Substance and Diversion Prevention Certification exam.



    Ann Barnes, PharmD
    Ann Barnes, PharmD has been in pharmacy practice over 20 years. She is a graduate of Mercer University Southern School of Pharmacy in Atlanta, Georgia, and completed a pharmacy practice residency at Palmetto Richland Memorial Hospital in Columbia, South Carolina. She has practiced in many areas of pharmacy including community, in-patient acute care, and pharmacy technician education. She is a former executive director for the Pharmacy Technician Educators Council (PTEC) and is a reviewer for Therapeutic Research Center’s newsletters Pharmacy Technician’s Letter and Hospital Pharmacy Technician’s Letter. Ann is currently the pharmacy supervisor at Patrick B. Harris Psychiatric Hospital in Anderson, South Carolina.

    Some important notes to remember regarding the Pharmacy Technician Enhanced Training: Controlled Substance Diversion Prevention (PTETCSDP) Certificate:

    • Registration costs $59 for members, $159 for non-members.
    • Once you have completed the specialty certificate, you are eligible to claim a sharable digital badge. Learn more about badges here.
    • This program's final exam consists of 30 unique multiple-choice questions.
    • You have only three (3) attempts to pass the final exam.
    • You may not leave the final exam in the middle and return at a later time.
    • The final exam has no time limit; however, we recommend that you write the answers down in case you lose your Internet connection or get interrupted while taking the exam.
    • You will earn continuing education credit as you complete each activity, totaling 3.25 credits upon final completion
    • You will have 12 months to complete the specialty certificate before it expires from your account.
    • This specialty certificate is NOT accredited for pharmacists or nurses.


    Pharmacy Technician Enhanced Training: Controlled Substance Diversion Prevention