Home Study Details

    Program Type

    Home Study Webcast


    1 Contact Hour(s)

    Release Date

    Thursday, February 17, 2022

    Offline Date

    Monday, February 17, 2025

    ACPE Expiration Date

    Monday, February 17, 2025

    Target Audience

    Pharmacy Technician



    • Overview

      The fifth module will discuss the patient interview and medication history. First, key terms such as medication adherence, medication intolerance, medication allergy, social history, and medical condition will be defined. Next, the pharmacist and pharmacy technician roles in a patient interview will be compared to identify the differences in limitations during the medication history process. An emphasis will be placed on ensuring that the pharmacy technician is not counseling the patient during the review. Finally, the importance of active listening will be discussed because, aside from documentation, this is where the pharmacy technician’s role can be very impactful in the medication review. They can combine active listening with their knowledge of common drugs to identify potential low health literacy, cognitive impairment, cultural and social differences, inappropriate medication use, prescribing errors, or improper medication use technique.


      • Slide Document :   22058H04_2pp.pdf
      • Slide Document :   22058H04_6pp.pdf
      • Slide Document :   Abbreviations List.pdf

      Financial Support By

    • Pharmacy Technician

      Identify the importance of active listening during a patient interview to identify potential medication-related problems, inappropriate use, or low health literacy
      Define key terms in medication history and the medication history process
      Identify potential cultural or social differences that may affect the patient interview
      Compare the pharmacist and pharmacy technician limitations in the medication history
    • Activity Type


      CE Broker


      Universal Activity Number

      Pharmacy Technician 0798-0000-22-058-H04-T

      ACPE PharmCon is accredited by the Accreditation Council for Pharmacy Education as a provider of continuing pharmacy education.

      PharmCon is an approved course provider for continuing education for nurses by the Florida Board of Nursing. PharmCon is also recognized by the California Board of Nursing as a provider of nursing programs.

      In order to obtain a Statement of Credit, participants must score no less than a 70% on the activity's test and complete a program evaluation.

    Standard Windows/Mac System
    iPad or iPhone
    Minimum screen resolution: 1024x768
    Speakers or headphones

    Microsoft Edge
    Internet Explorer 8.0 or higher
    Google Chrome
    Firefox 3.0.3 or higher

    Broadband Internet Connection:
    T1, Hi-speed DSL or Cable
    4G cellular connection

    This continuing education activity is held as copyright by PharmCon, Inc. Through this notice, PharmCon, Inc. grants permission of its use for educational purposes only. These materials may not be used, in whole or in part, for any commercial purposes without prior permission in writing from the copyright owner(s).