Home Study Details

    Program Type

    Home Study Webcast


    1.25 Contact Hour(s)

    Release Date

    Thursday, February 17, 2022

    Offline Date

    Monday, February 17, 2025

    ACPE Expiration Date

    Monday, February 17, 2025

    Target Audience

    Pharmacy Technician



    • Overview

      This module focuses on identifying patients who are eligible for a MTM service and subsequently scheduling those patients to receive their respective services. First, the learner will explore how patients are identified. Although this process may vary slightly across MTM service billing platforms, there is a common theme: the Medicare Part D health plan sponsors utilize an algorithm that classifies patients for the appropriate MTM service based on the patient’s profile information in accordance with CMS eligibility requirements. Once patients have been identified within the MTM service billing platform they can be scheduled for services by pharmacy personnel. Next, appropriate steps for preparing to reach out to a patient to schedule services will be discussed. It is important that the pharmacy technician review the patient’s profile to adequately prepare the patient for the review. The pharmacy technician will also need to ensure the patient understands the purpose of the MTM service. Finally, the learner will explore best practices and requirements for the space that will be used for the MTM service appointment.


      • Slide Document :   Abbreviations List.pdf
      • Slide Document :   22057H04_6pp.pdf
      • Slide Document :   22057H04_2pp.pdf

      Financial Support By

    • Pharmacy Technician

      Define how patients are identified for one or more MTM services in an MTM service billing platform
      Identify appropriate prioritization of patients eligible to receive MTM services
      Identify appropriate steps and considerations for preparing to schedule and scheduling an MTM service with a patient
    • Activity Type


      CE Broker


      Universal Activity Number

      Pharmacy Technician 0798-0000-22-057-H04-T

      ACPE PharmCon is accredited by the Accreditation Council for Pharmacy Education as a provider of continuing pharmacy education.

      PharmCon is an approved course provider for continuing education for nurses by the Florida Board of Nursing. PharmCon is also recognized by the California Board of Nursing as a provider of nursing programs.

      In order to obtain a Statement of Credit, participants must score no less than a 70% on the activity's test and complete a program evaluation.

    Standard Windows/Mac System
    iPad or iPhone
    Minimum screen resolution: 1024x768
    Speakers or headphones

    Microsoft Edge
    Internet Explorer 8.0 or higher
    Google Chrome
    Firefox 3.0.3 or higher

    Broadband Internet Connection:
    T1, Hi-speed DSL or Cable
    4G cellular connection

    This continuing education activity is held as copyright by PharmCon, Inc. Through this notice, PharmCon, Inc. grants permission of its use for educational purposes only. These materials may not be used, in whole or in part, for any commercial purposes without prior permission in writing from the copyright owner(s).