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Overview
It's a bold frontier on the bench these days! Countless pharmacy professionals are voicing concerns for providing dynamic patient care in troubling scenarios, particularly when controlled substances are involved. Interestingly enough, Walt Disney addressed this when planning the opening of his first amusement park, which obviously continues to thrive today. Now it's time to apply those same principles in community pharmacies today! This presentation aims to provide pharmacy professionals with a toolbox of tangible strategies to best provide patient care.
Handouts
Slide Document24068L04_2pp.pdf
Slide Document24068L04_6pp.pdf
Financial Support By
PharmCon
Pharmacist
Recall the components of Disney-style customer service Identify customer service best practices while providing patient care in a community pharmacy setting Recall the “DEA Red Flags”
Pharmacy Technician
Recall the components of Disney-style customer service Identify customer service best practices while providing patient care in a community pharmacy setting Recall the “DEA Red Flags”
Repeat Presentation
This presentation was last given on 12/2/2024 2:00 PM
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Become a member for unrestricted access to all CE activities.
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This activity is closed for non-members. Become a member for unrestricted access to ALL CE activities.
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PharmCon is accredited by the Accreditation Council for Pharmacy Education as a provider of continuing pharmacy education.
